CLAUSE 01
Definitions and Interpretation
“Account” means a registered jomkis user profile. “Player”, “you” and “your” mean
the individual using jomkis. “Platform”, “we”, “us” and “our” refer to jomkis and
the services made available under the brand. “Bonus” includes welcome rewards,
reload offers, cashback, migration incentives, free spins and similar benefits.
“Wager” means a stake placed on a casino game, live dealer table, sports market or
other eligible product. “Verification” means checks concerning identity, age,
payment ownership, source of funds, location or account security. Headings assist
navigation and do not limit the legal meaning of a clause.
CLAUSE 02
Account Eligibility
You may register with jomkis only if you are at least 21 years old, have legal
capacity to enter a binding agreement and are permitted to access online gambling
services under the laws that apply to you. jomkis does not claim to be regulated
or approved by the Malaysian Government.
Malaysian users are responsible for understanding their local legal position.
Access from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam or any
other location does not by itself establish that participation is lawful.
- Only one jomkis account is permitted per individual unless written approval is given.
- You must provide complete, current and accurate registration information.
- You must not register for another person or allow anyone to use your account.
- Employees, contractors and restricted persons may be excluded from participation.
CLAUSE 03
Account Security and Verification
You are responsible for protecting your jomkis username, password and security
codes. Notify support promptly if you suspect unauthorised access. jomkis will
never ask you to disclose an online banking password, card PIN or full one-time
authentication code through an unofficial channel.
jomkis may request a Malaysian identity document, proof of address, payment
ownership evidence, a source-of-funds explanation or a live identity check.
Documents must be genuine, readable and belong to the account holder. Services,
withdrawals or promotions may remain restricted while reasonable checks are
incomplete.
CLAUSE 04
Permitted and Prohibited Use
jomkis may be used only for personal entertainment. You must not use the platform
for fraud, money laundering, unlawful coordination, account trading, payment
abuse, automated wagering, manipulation of technical errors or any activity that
harms another user or the integrity of a market.
The use of bots, scripts, prohibited betting syndicates, stolen payment details,
false documents or multiple accounts is forbidden. jomkis may investigate unusual
activity and may void affected transactions where evidence reasonably establishes
fraud, collusion, deliberate exploitation or a material breach of these terms.
CLAUSE 05
Deposits and MYR Payment Methods
Deposit availability depends on account status, verification and the payment
channel. jomkis may support MYR transactions through options such as Touch 'n Go
eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank or Hong Leong.
Displaying a payment name does not guarantee that it is available for every user.
Minimum and maximum amounts are shown before confirmation. A player should check
any fee, processing estimate and bonus eligibility before approving a payment.
Bank maintenance, Malaysian public holidays and third-party review periods may
affect timing. Deposited funds must come from a lawful source and should represent
affordable entertainment money.
CLAUSE 06
Bonuses and Promotional Terms
Every jomkis promotion is subject to its displayed eligibility, minimum deposit,
wagering requirement, game contribution, maximum bet, expiry and maximum cash-out
provisions. Promotions may be limited to one person, household, device, payment
method or IP address where this is reasonably required to prevent abuse.
Wagering example
If jomkis grants a MYR 100 bonus with an X15 rollover, the required qualifying
wagering is MYR 1,500. Slots may contribute 100%, while Baccarat, Blackjack or
other table games may contribute less or be excluded. A MYR 250 maximum bonus bet
means a larger wager may breach the offer even when the account balance allows it.
jomkis may withhold a reward where eligibility conditions were not met or where
there is reasonable evidence of coordinated bonus abuse. Any decision should be
based on the stated promotion rules and relevant account records.
CLAUSE 07
Casino Games and Sports Betting
Game rules, pay tables, RTP information and betting market rules form part of
these terms. Players must review them before placing a wager. The outcome recorded
by the relevant certified game system or official data source will normally govern
settlement, subject to investigation of a verified technical malfunction.
Sports wagers on EPL, Liga Super Malaysia, UFC, live football or another event
may be voided, resettled or postponed according to the published market rule when
an event is cancelled, abandoned, interrupted or materially changed. jomkis may
close or suspend a market when reliable pricing or event data is unavailable.
Odds can change before confirmation. A wager is accepted only when it appears in
the jomkis account history with an accepted status. Potential returns are not
guaranteed profits, and no betting strategy removes the risk of loss.
CLAUSE 08
Withdrawals and Account Balances
A withdrawal request must comply with verification, wagering and payment ownership
requirements. Where reasonably possible, jomkis may return funds through the same
method used to deposit. An alternative verified method may be required when a
provider cannot process withdrawals.
Processing estimates begin after the request and required documents are received.
jomkis may conduct security or source-of-funds reviews before release. A pending
review is not a promise of rejection or approval. Players should not cancel a
withdrawal to continue gambling if doing so conflicts with their intended limit.
Obvious display errors do not create a right to incorrectly credited funds.
jomkis may correct a balance after reviewing system records and must provide a
reasonable explanation when an adjustment materially affects the player.
CLAUSE 09
Responsible Gambling and Self-Exclusion
jomkis is for players aged 21 and above only. Gambling is entertainment and must
not be treated as employment, investment or a reliable source of income. Players
should establish deposit, loss and session-time limits before participating.
A user may request a cooling-off period or self-exclusion. During an active
exclusion, jomkis will take reasonable steps to prevent access and promotional
contact associated with the identified account. Attempting to bypass an exclusion
through another identity, device or account is prohibited.
If gambling causes financial pressure, secrecy, relationship difficulty or an
inability to stop, cease play and seek support. Further guidance is provided on
the Responsible Gambling page available through the site navigation.
CLAUSE 10
Suspension, Closure and Dormant Accounts
You may request account closure after outstanding transactions and verification
matters are resolved. jomkis may suspend or close an account for a serious breach,
suspected fraud, legal obligation, security concern, self-exclusion request or
prolonged inactivity.
Where permitted and reasonably safe, jomkis will explain a restriction and provide
a route for review. Closure does not remove obligations or investigations arising
before the closure date. Any verified, legitimate balance will be handled in
accordance with applicable withdrawal and compliance requirements.
CLAUSE 11
Intellectual Property and Website Content
The jomkis name, logo, visual design, written guides, technical layouts and original
materials are protected intellectual property. Personal, non-commercial viewing is
permitted. Copying, republishing, scraping, selling or misrepresenting jomkis
content without authorisation is prohibited.
Payment names and sports competition names may belong to their respective owners.
Their descriptive mention does not imply endorsement, ownership or partnership.
Users must not create a false jomkis page, impersonate support or use brand assets
to collect account credentials.
CLAUSE 12
Privacy and Personal Data
jomkis may process registration details, verification records, device information,
transaction data, gambling activity and support communications for account
administration, security, legal compliance and responsible gambling purposes.
The Privacy Policy provides further details concerning processing, retention and
user rights.
By using jomkis, you acknowledge that necessary data may be handled by authorised
service providers under appropriate safeguards. You remain responsible for keeping
your contact details current and for protecting information displayed on your own
device.
CLAUSE 13
Service Availability and Limitation of Liability
jomkis aims to provide a stable service but does not guarantee uninterrupted
access. Maintenance, network issues, payment provider disruption, data delays,
device compatibility or events beyond reasonable control may affect availability.
To the extent permitted by applicable law, jomkis is not liable for indirect,
incidental or consequential loss arising from lawful suspension, third-party
failure, user error or reliance on general educational content. Nothing in these
terms excludes liability that cannot lawfully be excluded.
CLAUSE 14
Changes, Complaints and General Provisions
jomkis may update these terms to reflect legal, security, operational or product
changes. Material revisions will take effect from the stated date. Continued use
after that date constitutes acceptance, unless applicable law requires another
form of consent.
Complaints should include the account identifier, date, transaction or wager
reference and a concise explanation. jomkis will review relevant records and issue
a reasoned response. These terms, together with incorporated policies, constitute
the agreement concerning use of the platform. If one clause is unenforceable, the
remaining clauses continue to apply.
Important legal notice
Online gambling law varies by location and circumstance. jomkis does not provide
legal advice and does not claim Malaysian government regulation. You are responsible
for determining whether access and participation are lawful for you.